Terms of Service — THE-GR.ID

Last updated 12 October 2026

1. Who we are

THE-GR.ID (“we”) runs a community Minecraft network reachable at play.the-gr.id and its alternate addresses, this website, and our Discord server. We are not affiliated with or endorsed by Mojang Studios or Microsoft. “Minecraft” is a trademark of Mojang AB.

2. Your account

One account per person. Use your real Minecraft name as your username.
Keep your password private. You're responsible for what happens on your account.
Use an email address you can access — it's how you confirm your account and reset your password.
If you're under the age of digital consent where you live, you need a parent or guardian's permission to make an account or buy anything.

3. Rules and moderation

Everyone follows the server rules in game, on this website and on Discord. Staff may warn, mute, kick or ban players, remove content, or close accounts that break them. You can appeal a ban through a support ticket.

4. Purchases

Payments are handled by Tebex, our payment provider. Your card or wallet details go to Tebex, never to us.
Everything sold — ranks, GridBits, passes — is a digital item for use on our servers. It has no cash value and can't be exchanged for money or transferred outside the game.
Items are delivered in game, normally within a minute. “Lifetime” ranks last for as long as the network runs; time-limited items last for the period shown in the store.
All purchases are final. Packages are delivered in game automatically — if something doesn't arrive, open a support ticket and we'll sort it.
Opening a chargeback or payment dispute instead of contacting us first may lead to the account and the purchased items being suspended while it's resolved.

5. What you post

You're responsible for what you write in tickets, suggestions, comments, forum posts and applications. Don't post anything illegal, hateful, explicit or that belongs to someone else. By posting, you let us show that content on the site. Staff may edit or remove posts that break these terms.

6. Changes to the servers

We work on the network constantly. Game modes, features and prices can change, and worlds may be reset for a new season — we announce resets ahead of time on the news page and Discord.

7. No guarantees

The servers and website are provided as they are. We do our best to keep them online and your data safe, but we can't promise there will never be downtime, bugs or data loss.

8. Updates to these terms

If these terms change in a way that matters, we'll post about it. Continuing to play or use the site after that means you accept the new terms.

9. Contact

Questions? Open a support ticket or ask on our Discord.